I was looking at various options available to integrate WhatsApp with Salesforce for one of the requirements in my projects. In this article, I will be sharing my findings with pros and cons for each method and also the best solution out there in the ma …

SMS is a great way for companies to connect to their customers or leads and should be included in all communication strategies be it Sales, Service or Marketing. SMS has a 100% chance of reaching the customers compared to an email which often has to go thr …

The need for customer interaction and management has been realized by businesses for a long time. The game has really changed with the advent of technology. Customers want to connect with businesses on readily available platforms that they are familiar wit …

ValueText facilitates German Insurance Claims on WhatsApp for a leading Insurance Provider. A leading German Insurance provider relies on conventional methods for verification of accident claims, which are slow and tedious. They are looking for a more eff …