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FAQ

How do I upload a video or song?

Log in,then on your account page click "my profile".Then click on the "videos" or "sounds" option on the top of the page underneath the social media icons. Then, click on "upload" which will prompt a dialogue box that asks to either create a new album (which you need to select who can view public or private) or add to an existing album (creates one by default for you). Click continue, then choose the uploader option (flash, embed etc). Then upload your file.100 meg limit

Why didn't I receive a confirmation email?

If you did not receive a confirmation email check your "spam" or "junk" folders. Your account cannot be activated for full use until your email is confirmed. Once you find the confirmation email follow the link to unlock the full features of your IndiMusic TV account.

How can I edit my profile?

Go to Account then click Edit Profile. You will be able to edit your profile details such as Headline, Description, Gender etc.

How can I send a private message to a user?

There are 2 ways you can send a private message to a user 1) Click on the Mail icon in member menu and select Compose. In the Recipient field, type in the username of the user you want to send a message to. If the username exists, it will populate as you're typing in the Username. This will help to ensure you type in the correct username. 2) From the users profile you can click Send Letter.

Can I view messages I have sent?

Click on the Mail icon in member menu and click Outbox. This will take you to your Outbox which contains Messages and Greetings you have sent. You can have just messages display or just Greetings by placing a check mark beside what you want to see. Removing a check mark beside Messages for example will display everything but Messages and vise versa.

I accidentally removed the wrong message, can I retrieve it?

Click on the Mail icon in member menu then click on Trash. This will display all Messages and Greetings you deleted. Choose what you want to retrieve and click Restore The message(s) selected will now be back in your Inbox.

Are my messages on here permanently unless I delete them?

To save space on our server and to ensure the site is not running what it doesn't need to run, old messages maybe removed periodically.

How does Subscriptions work?

When you subscribe to another user, that user's profile will be listed in your subscriptions page. This also applies to subscribing to other users activities such as blogs etc.

A member keeps harassing me, what can I do?

If a member of the site is harassing you, Ignore or block that user. If the problem progresses you should contact the site administrator.

Why was my account terminated?

We strictly enforce our Terms Of Service and make every effort possible to make sure all users are following them. Your account may have been terminated due to a breach in the Terms Of Service (aka TOS). If you felt that your account was terminated for no probable reason, we ask that you contact the site administrator.

Why does my profile status say Approval?

The administrator may have chosen to have profiles approved first before joining the site.

Why can't I log in to my account?

Chances are you may have misspelled your password or had your CAPS LOCK on while typing your password. Try typing your password with CAPS LOCK off. If this fails, you can request a password that will be sent to the email address you provided when you registered.

How do I upgrade my account once I sign up to IndiMusic TV?

Step 1: After you have signed up to your free promotional account and confirmed your email, (check your spam folder if the email is not received in your inbox), click on the “Account” tab on the top bar of the site.

Step 2: Click on the “My Membership” link in the top box of your account page. This will be located directly below your status bar.

Step 3: Choose the account you wish to upgrade to.

Step 4: Click “Ok” in the dialog box that appears informing you that the account has been added to you shopping cart. (This will redirect you to your shopping cart)

Step 5: Click ‘Check Out” in the highlighted box on the left hand side. (This will redirect you to the Pay Pal check out page)

Step 6: Enter in your information, pay the annual fee, and your account will be upgraded.