1. Each member should look for opportunities to bring new companies into the group. For example, look for references on credit applications or faxed requests for a reference. These are potential members as are companies advertising in your trade journal.

2. Contribute to your monthly report. Provide your affiliate with an A/R file. Some affiliates are capable of automatically extracting your data each month for group reports or past due list.

3. Alerts save you money daily--look for opportunities to submit. Look for change in management, slowing trends, credit withdrawn. These usually precede NSF checks, accounts placed for collection or bankruptcy. Alert before the problem escalates.

4. Use the RFI system. While other reporting agencies can provide a broad picture of your account, an RFI tells you how they are paying your competitors. Use them on new accounts and to update. Also, respond to your group member's requests in a timely manner.

5. Prepare for your monthly meeting/conference call in advance. Have the accounts you would like to discuss or clear ready prior to the meeting. Bring an aging so you can respond immediately to any inquiry.

6. Share your knowledge with the group. If you've had success with Small Claims Court or filing UCCs, offer to lead a 15-minute discussion with your group. Speakers do not have to be from outside the group.

7. Ask for help. Whether suggestions for improving your credit application or your company's computer system, someone in the group can be of assistance. Credit forms, software packages and technology are always evolving. Ask for updates; chances are several in the group have the same issues.

8. Use affiliate tools available to you. For example, CMA has implemented a new PHONE2PHONE speaker program. If you need expert information, you can work with the group secretary to reserve dates for the appropriate person within CMA's enlisted group of speakers who will make themselves available via conference call.

9. Listen and adhere to the three statements read prior to each industry group meeting. The antitrust, confidentiality and anti-defamation statements are for you and your company's protection. They should be taken seriously.

10. Let upper management know the value of the group and your participation. Work within the confidentiality restraints, but make management aware that an alert from the credit group just saved your company thousands of doll

 

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